Guide to Buying Translation Services, Part II: Working with a Translator

This is the second article in a series of articles introducing the American Translators Association’s Guide to Buying Translations Services, which was created to help those in need of translation services find the best provider for their project and work efficiently with the chosen translation provider. For the full guide, click here.  

Working with a Translator

Properly preparing to work with a translator is key to a positive outcome. The more information you are able to provide upfront, the more successful your collaboration will be. Follow the guidelines below to get started. 

1) Identify your Target Audience

• What language do they speak? 
• Where do they live? 
• Where are they from? 
• What is the document about? 
• What is the purpose of the translation? 

2) Provide Relevant Materials

• Documents to be translated 
• Style guides 
• Glossaries 
• Previous translations or translation memories 

3) Establish a Deadline

• Communicate your timeline 
• Finalize the deadline with the provider’s input 
• Be aware that extra fees may apply for urgent deliveries 

4) Determine Your Budget

• It is common for translators to charge by either the word, hour, page or project 
• Requesting a quote from multiple providers is a good way to explore pricing options 

5) Designate a Contact Person to

• Answer questions from the service provider 
• Track project progress 
• Receive final deliverables 
• Communicate acceptance 
• Manage invoicing and payment 

6) Wrap up the Project

• Archive original and translated files for future reference 
• Provide constructive feedback to the translator

Additional ATA Resources

The ATA Compass Blog

ATA Media Kit

Press Releases

About the Authors

Eve Bodeux is an ATA-certified French to English translator specialized in tech marketing, commercial communications, marketing research and official documents. She is the Secretary of the American Translators Association and serves on the ATA Public Relations Committee.

Jamie Hartz is an ATA-certified Spanish to English translator and transcriber specialized in legal and commercial translations. She currently serves as the Chair of the ATA Public Relations Committee.